High retention rates build confidence in our partner institution’s faculty and programs. At Synergis, we offer student support services to help colleges and universities retain their students through the duration of their program. Understanding that each student requires individualized attention is key to retention success.
Our personalized retention system leverages phone-based advisors to cultivate a reliable relationship early on with students. Working in collaboration with the institutional leadership and faculty, the student support staff improves student retention through timely issue management and building a trust that extends throughout the student’s experience. Our retention methodology involves:
- Multiple touch points with the enrolled student
- Escalation of challenges and opportunities
- Early identification of distressed students
- Relaying student feedback to faculty, administration and curriculum development